The ever enlightening and always brilliant Kathy Sierra on the Clueless Manifesto:
The clueless accomplish amazing things–not necessarily because we’re bold, brilliant innovators, but perhaps because we just don’t know any better. We see the simplicity of the forest while Those Who Know are overanalyzing the complex subtleties of the trees (and miss the point). Sometimes NOT knowing about a “problem” weakens (or eliminates) it.
Perception is a powerful tool. Believing there’s a limitation can sometimes create that limitation. And for the clueless who don’t know about the limitation, well, it’s as if it doesn’t exist. Belief matters. Not everywhere, not in everything, but more than we give credence to. (emphasis added)
I once worked in an environment where the leadership wanted me to “learn their culture” before I could provide any constructive input. Unfortunately “their culture” was actually the problem. It was like being absorbed into the Borg. While “culturally clueless”, I could see the simplicity of the issues – once assimilated, I would have just became part of the problem.
UPDATE: Apparently Scoble is Clueless in Seattle.